“We switched telephone and internet providers to CityWest about 5 years ago. As with any new system there were a few bugs to work out. I mention this because of the dedication of the entire organization in getting the system right! Today I would tell you that I am very happy with the quality and dependability of the network. I believe one of CityWest's greatest competitive advantages is their people. From our account rep to the people working the front desk at their office, everyone is approachable and ready and willing to help.”
Bryan Gascon, Canadian Tire
Terrace / Thornhill
Improved Wireless Experience Terrace / Thornhill
Starting April 2017 we're providing our digital customers with an improved wireless experience. Customer with Quantum 50 and 125 Internet services can now rent a wireless router directly from us for $2.50/month to improve their wireless experience.
If you're wondering how adding a router will improve your wireless experience, we'll break down the difference between a modem and router below.
The modem bridges the gap between your home network and your Internet service provider. It sends, receives, and converts data so you can use the Internet.
The router routes your Internet connection from one physical connection to multiple devices, letting your devices have access to both the Internet and eachother. The router also adds protection to your devices because they aren't directly exposed to the Internet.
To learn more about our new improved wireless solution or to request a wireless router call us at 1-800-442-8664