Internet

Contact Support Kitimat

Visit

Prince Rupert Office
248 3rd Avenue West
Prince Rupert, BC  V8J 4B8

Our storefront is open Monday to Friday from 10 a.m. to 4:30 p.m.

Terrace Office
2709 Kalum Street (South of Highway 16)
Terrace, BC  V8G 2M4

Our storefront is open Monday to Friday from 10 a.m. to 4 p.m.

Call

Toll Free: 1-800-442-8664
When calling from Prince Rupert: 250-624-2111

Customer Service Call Centre Hours: Mon-Fri from 8:30am to 5:30pm
Technical Support Call Centre Hours: 24 hours a day, 7 days a week

 

Email

Internet Inquiries- internet@cwct.ca
 

 

Type: Personal & Business

Available in:

A big thank you to CityWest for their support and service last week to troubleshoot both cable/pvr and internet issues. On the phone, support staff were friendly, knowledgeable, patient and helpful. Service was prompt, both with call backs and house calls...and I felt that each staff member went above and beyond to provide excellent service. It is obvious that friendly service and customer satisfaction are priorities at CityWest - at the counter, on the phone and in my home. I am a loyal customer because they care.

Marianne Wick
Prince Rupert

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