“I'm on a very limited budget. My one real luxury is my Internet so I can do my genealogical research online. I signed up for CityWest's TV/Phone/Internet package because it saved me significant money. My Internet wasn't very reliable at first, due mostly to my own ignorance of the Internet and Wifi technology. CityWest was very helpful and at all times friendly and courteous - plus they very graciously gave me a (generous) credit to make up for the delay in service. It's so refreshing to have a company that cares about service and your happiness, and goes that extra mile. As a result they get a loyal customer who recommends them to everyone.”
Smithers / Telkwa
Contact Support Smithers / Telkwa
Prince Rupert Office
248 3rd Avenue West
Prince Rupert, BC V8J 4B8
Our storefront is open Monday to Friday from 10 a.m. to 4:30 p.m.
2709 Kalum Street (South of Highway 16)
Terrace, BC V8G 2M4
Our storefront is open Monday to Friday from 10 a.m. to 4 p.m.
Toll Free: 1-800-442-8664
When calling from Prince Rupert: 250-624-2111
Customer Service Call Centre Hours: Mon-Fri from 8:30am to 5:30pm
Technical Support Call Centre Hours: 24 hours a day, 7 days a week
Internet Inquiries- firstname.lastname@example.org
Type: Personal & Business