“A big thank you to CityWest for their support and service last week to troubleshoot both cable/pvr and internet issues. On the phone, support staff were friendly, knowledgeable, patient and helpful. Service was prompt, both with call backs and house calls...and I felt that each staff member went above and beyond to provide excellent service. It is obvious that friendly service and customer satisfaction are priorities at CityWest - at the counter, on the phone and in my home. I am a loyal customer because they care.”
Switch to Paperless Billing Kitimat
Fact: CityWest invoices use 493,416 pages of paper each year, which consumes an estimated 59 trees.
Paperless billing is a great way to save paper and help the environment. You can declutter your life with a more convenient way to handle your monthly statements, and you can help save trees at the same time.
Why go paperless?
- Cut clutter: Less mail to sort through
- Save trees: And save the energy required to print, handle and deliver all those paper invoices
- Better management: Access up to 24 months of bill history that you can view or save
- Payment: Convenient online payment options
- Privacy: Confidential access for statement viewing with a user ID and password
To go paperless, contact customer service today at 1-800-442-8664, or visit your nearest CityWest office.
Type: Personal & Business