Telephone

Call Forwarding Terrace / Thornhill

​Call Forwarding

Forward your incoming calls to another number.

Call Forwarding is convenient for when you do not want to miss an important call.

To use Call Forwarding:

  • Lift the receiver and listen for the dial tone and dial * 72. 
  • Dial the phone number where you want your calls forwarded. For long distance entries, remember to include the " 1" and area code.
  • Call Forwarding is activated when the destination number is answered. If you receive a busy signal or no answer, hang up and repeat the process within two minutes.

To deactivate your Call Forwarding, or change the number your calls are being transferred to, just dial *73 to deactivate.

​Selective Call Forwarding

​Selective Call Forwarding allows you to choose which incoming calls to forward.

To use Selective Call Forwarding: Dial *63 and follow the voice prompts.

To deactivate Selective Call Forwarding: Dial *83 and follow the voice prompts.

Call Forwarding

Forward your incoming calls to another number.

Call Forwarding is convenient for when you do not want to miss an important call.

To use Call Forwarding:

  • Lift the receiver and listen for the dial tone and dial * 72.
  • Dial the phone number where you want your calls forwarded. For long distance calls, remember to include the "1" and area code.
  • Call Forwarding is activated when the destination number is answered.

To deactivate your Call Forwarding, or change the number your calls are being transferred to, just dial *73 to deactivate.

​​Selective Call Forwarding

Selective Call Forwarding allows you to choose which incoming calls to forward.

To use Selective Call Forwarding: Dial *63 and follow the voice prompts.

To deactivate Selective Call Forwarding: Dial *83 and follow the voice prompts.

We have had issues in the past but always have a person that has come to our aid and made herself available to contact and help us. We switched all our services back to CityWest last month and the technician was awesome - looked over everything and made sure things were working before leaving. It's nice to have a local company that cares about its customers and goes above and beyond the call of duty - we look forward to the Quantum 125 upgrade in the near future and will be keeping our services local!

Jeremy McBride
Terrace / Thornhill

Free DVR

Free DVR rental on a 2-year plan

Learn More »

Community Channel 10

We bring you locally produced content. Use this as your platform to share community events, photos and videos.

Learn More »

Get Connected

Signup for news & specials.