Telephone

Call Forwarding Terrace / Thornhill

​Call Forwarding

Forward your incoming calls to another number.

Call Forwarding is convenient for when you do not want to miss an important call.

To use Call Forwarding:

  • Lift the receiver and listen for the dial tone and dial * 72. 
  • Dial the phone number where you want your calls forwarded. For long distance entries, remember to include the " 1" and area code.
  • Call Forwarding is activated when the destination number is answered. If you receive a busy signal or no answer, hang up and repeat the process within two minutes.

To deactivate your Call Forwarding, or change the number your calls are being transferred to, just dial *73 to deactivate.

​Selective Call Forwarding

​Selective Call Forwarding allows you to choose which incoming calls to forward.

To use Selective Call Forwarding: Dial *63 and follow the voice prompts.

To deactivate Selective Call Forwarding: Dial *83 and follow the voice prompts.

Call Forwarding

Forward your incoming calls to another number.

Call Forwarding is convenient for when you do not want to miss an important call.

To use Call Forwarding:

  • Lift the receiver and listen for the dial tone and dial * 72.
  • Dial the phone number where you want your calls forwarded. For long distance calls, remember to include the "1" and area code.
  • Call Forwarding is activated when the destination number is answered.

To deactivate your Call Forwarding, or change the number your calls are being transferred to, just dial *73 to deactivate.

​​Selective Call Forwarding

Selective Call Forwarding allows you to choose which incoming calls to forward.

To use Selective Call Forwarding: Dial *63 and follow the voice prompts.

To deactivate Selective Call Forwarding: Dial *83 and follow the voice prompts.

CityWest provided enhanced service right at the time of install - their salespeople and technicians were professional and quick, and they made it very easy for us to transition away from our existing network. It seems like CityWest knows how important it is for a local airport to have reliable services and a great experience for our customers, whether they're operating a business in our terminal, or whether they're getting ready to board a plane.

Carman Hendry, Northwest Regional Airport
Terrace / Thornhill

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