Telephone

Contact Support Hazeltons

Visit

Prince Rupert Office
248 3rd Avenue West
Prince Rupert, BC  V8J 4B8

Our storefront is open Monday to Friday, from 10 a.m. to 4:30 p.m.

Terrace Office
2709 Kalum Street (South of Highway 16)
Terrace, BC  V8G 2M4

Our storefront is open Monday to Friday, from 10 a.m. to 4 p.m.


Call

Toll Free: 1-800-442-8664
When calling from Prince Rupert: 250-624-2111

Customer Service Call Centre Hours: Mon-Fri from 8:30am to 5:30pm
Technical Support Call Centre Hours: 24 hours a day, 7 days a week


Email

Customer Service Inquiries (including Home Telephone Inquiries) - citywest@cwct.ca
Business Telephone Inquiries - dispatch@cwct.ca
 


Telephone Repairs

Call 611 (in Prince Rupert)
After hours emergencies in Prince Rupert 1-866-406-8113
Call 778-634-9611 (in Terrace)
Call 778-631-9611 (in Kitimat)

 

One of your techs came to my home and provided me with exceptional service. Not only was the service great, he waited after the job was done on his own time while I had a personal errand to do just to make sure that I completely understood the services I was receiving. This is what I would call real service!

Keith Stecko
Smithers / Telkwa

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