Telephone

Contact Support Prince Rupert

Visit

Prince Rupert Office
248 3rd Avenue West
Prince Rupert, BC  V8J 4B8

Our storefront is open Monday to Friday, from 10 a.m. to 4:30 p.m.

Terrace Office
2709 Kalum Street (South of Highway 16)
Terrace, BC  V8G 2M4

Our storefront is open Monday to Friday, from 10 a.m. to 4 p.m.


Call

Toll Free: 1-800-442-8664
When calling from Prince Rupert: 250-624-2111

Customer Service Call Centre Hours: Mon-Fri from 8:30am to 5:30pm
Technical Support Call Centre Hours: 24 hours a day, 7 days a week


Email

Customer Service Inquiries (including Home Telephone Inquiries) - citywest@cwct.ca
Business Telephone Inquiries - dispatch@cwct.ca
 


Telephone Repairs

Call 611 (in Prince Rupert)
After hours emergencies in Prince Rupert 1-866-406-8113
Call 778-634-9611 (in Terrace)
Call 778-631-9611 (in Kitimat)

On behalf of our Syrian Refugee family, we are so grateful for your partnership to help them adjust to life in Canada! The family’s first outing upon entering Canada was the Terrace public library. Why? To get internet access for an emotional internet call back to family in Turkey and Syria. They can now regularly communicate with family from their new home and they are using TV to learn English (hopefully not Mork and Mindy reruns). They also have a taste of home through some of the available stations. Again, many thanks for your donation and support!

Joel Ringma, Pastor, Terrace Christian Reformed Church
Terrace / Thornhill

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