“We switched to CityWest several years ago because it was about half price for commercial phone and Internet compared to our other provider. We had a few issues at the beginning and they were resolved immediately. We have not had any issues since. We are a local company like CityWest and we like dealing with local people. ”
Doug Johnson, Big River Distributors Ltd.
Terrace / Thornhill
Contact Support Terrace / Thornhill
Prince Rupert Office
248 3rd Avenue West
Prince Rupert, BC V8J 4B8
Our storefront is open Monday to Friday, from 10 a.m. to 4:30 p.m.
2709 Kalum Street (South of Highway 16)
Terrace, BC V8G 2M4
Our storefront is open Monday to Friday, from 10 a.m. to 4 p.m.
Toll Free: 1-800-442-8664
When calling from Prince Rupert: 250-624-2111
Customer Service Call Centre Hours: Mon-Fri from 8:30am to 5:30pm
Technical Support Call Centre Hours: 24 hours a day, 7 days a week
Call 611 (in Prince Rupert)
After hours emergencies in Prince Rupert 1-866-406-8113
Call 778-634-9611 (in Terrace)
Call 778-631-9611 (in Kitimat)
Type: Personal & Business