“A big thank you to CityWest for their support and service last week to troubleshoot both cable/pvr and internet issues. On the phone, support staff were friendly, knowledgeable, patient and helpful. Service was prompt, both with call backs and house calls...and I felt that each staff member went above and beyond to provide excellent service. It is obvious that friendly service and customer satisfaction are priorities at CityWest - at the counter, on the phone and in my home. I am a loyal customer because they care.”
Contact Support Houston
Prince Rupert Office
248 3rd Avenue West
Prince Rupert, BC V8J 4B8
Our storefront is open Monday to Friday, from 10 a.m. to 4:30 p.m.
2709 Kalum Street (South of Highway 16)
Terrace, BC V8G 2M4
Our storefront is open Monday to Friday, from 10 a.m. to 4 p.m.
Toll Free: 1-800-442-8664
When calling from Prince Rupert: 250-624-2111
Customer Service Call Centre Hours: Mon-Fri from 8:30am to 5:30pm
Technical Support Call Centre Hours: 24 hours a day, 7 days a week
Customer Service Inquiries - firstname.lastname@example.org
Phone: 778-634-9712 ext 6
Type: Personal & Business