Television

Contact Support Smithers / Telkwa

Visit

Prince Rupert Office
248 3rd Avenue West
Prince Rupert, BC  V8J 4B8

Our storefront is open Monday to Friday, from 10 a.m. to 4:30 p.m.

Terrace Office
2709 Kalum Street (South of Highway 16)
Terrace, BC  V8G 2M4

Our storefront is open Monday to Friday, from 10 a.m. to 4 p.m.

Call

Toll Free: 1-800-442-8664
When calling from Prince Rupert: 250-624-2111

Customer Service Call Centre Hours: Mon-Fri from 8:30am to 5:30pm
Technical Support Call Centre Hours: 24 hours a day, 7 days a week

 

Email

Customer Service Inquiries - citywest@cwct.ca
 


Community TV-10:

Email: tamara.ainscow@cwct.ca

Phone: 778-634-9712 ext 6

 

I sincerely appreciate your technician for taking the time on the long weekend to provide assistance and make the house call to my folks. They were so happy to have the TV working again and my Dad was very impressed with the service the tech provided Saturday morning. My confidence in CityWest has been restored, and I would not hesitate to recommend the services of CityWest. I cannot state enough times my sincerest appreciation for the "over the top" service he provided my parents this weekend.

Trish Parsons
Kitimat

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